We are happy to see that you care for your privacy just like we do. On this page we will go over our privacy policy. For the international online community that we are, privacy rules are a challenge, since there are no global agreements on this. Trulof is established in Ireland, a lovely country within the EU Region and we will, therefore, abide by the GDPR.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://www.trulof.com/ (the “site”)

Realise that if you follow us on social media such as Instagram, Facebook or Pinterest, they have their own policy on Data Protection that is beyond our reach. 

Community members

Trulof community consists of loads of people all around the world joining in to relish in a sustainable lifestyle. When you join our community by signing up for the newsletter, we ask your name, surname, your email address, and we get to see your country. We might receive additional data that you send us voluntarily in a message through email, or contact form or on our socials. We don’t officially keep track of this data and we strongly advise you not to send personal information to us. We collect your data to welcome you as a Trulof community member, and to send you occasional exclusive Newsletters and information on Sustainable LifeStyle. We do so because you asked us to do this when you signed up for the newsletter. The legal basis is permission, and you can step out of the community at any time by using the signing off link in our emails.

We love receiving your emails, and most of the time we delete it directly after reading it. Sometimes we keep it for a few months to give us some time to respond or to apply any ideas, requests, or suggestions that you ask us to add to the community.

Any response that you give on our social media channels will remain posted until you delete it yourself, or the channel decides to archive or delete your messages. When we decide that a response is compromising in any way, we are free to delete that response. For more information, see our Terms of Use.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Google Analytics: When someone visits our site, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 



Social media

We use social media channels to provide community info. Mainly Facebook, Instagram, and Pinterest. In order to see our social media on these channels, you have to accept their privacy policy. These channels collect a lot of your personal data on their behalf. Note that we are not responsible for such services. These channels do not return personal data to us. We are financially compensated by some channels because of the success and reach of our Community. You as a member financially support us by simply watching our footage, how cool is that.

Other third parties

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online blog – you can read more about how Wix uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

As mentioned previously, our blog is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here. 

You can opt out of targeted advertising by using this link on Google.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Minors

The site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Cookies

We can’t live without cookies, so we obviously collect functional cookies. These cookies help us to give you the best Trulof experience; such as monitoring whether you view our content on your mobile, desktop, or tablet, so we can display the website properly. You do not need to give us permission to serve you these functional cookies.

As mentioned before, we also favor analytic cookies. We use Google Analytics and these cookies help us to figure out what our Trulof community desires the most at a certain moment. This helps us to pitch new ideas when the community is waiting for it. 

We told you about the use of affiliate links in this privacy statement. The affiliate links use tracking cookies and the shop has a cookie pop-up notification to give you a warning in time. If you don’t use the affiliate links, we do not place any tracking cookies.

If you’d rather not have any cookies at all, be sure to arrange this yourself within your browser settings. You can turn off our cookies and JavaScript. Please note that our website does not work optimally if you do so. How to turn off or delete cookies is explained by your browser. As a service, we provide you the hyperlinks to every browser we know: Chrome, Firefox, Internet Explorer, Edge, Opera, Safari (iOS), Safari (macOS).

Contact us

If you have questions or suggestions after reading this, please send us an email, with the subject PRIVACY, at iamtrulof@gmail.com so we can get back to you soon.

With love and gratitude, always,